Terms & Conditions

 

Terms & Conditions

Last Updated: 09th August 2026

Welcome to AK Fashion Mahal. These Terms & Conditions govern your access to and use of our website and your purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Our Website

AK Fashion Mahal operates an online e-commerce store offering fashion and related products to customers in India.

All orders placed through our website are currently eligible for delivery within India only.

We reserve the right to update, modify, suspend, or discontinue any part of our website or services at any time without prior notice.

2. Eligibility

By using our website and placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable Indian law.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not misuse, interfere with, or attempt to gain unauthorized access to our website or systems.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.

However:

  • Actual colours may vary depending on your device or screen settings.

  • Minor differences may occur between product images and the actual product.

  • Product availability may change without prior notice.

  • We reserve the right to correct errors, inaccuracies, or omissions.

We do not guarantee that every product description or image will always be completely accurate, current, or error-free.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may cancel the affected order or item and provide an appropriate refund for any amount already paid.

We reserve the right to limit the quantity of products that may be purchased by a customer.

5. Prices and Taxes

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

Applicable taxes, shipping charges, or other charges, if any, will be displayed during the checkout process before you complete your purchase.

We reserve the right to correct pricing errors and cancel orders placed at an incorrect price where permitted by applicable law.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee final acceptance of the order. We reserve the right to accept, reject, or cancel an order for legitimate reasons, including:

  • Product unavailability

  • Incorrect product or pricing information

  • Suspected fraudulent or unauthorized transactions

  • Incorrect or incomplete customer information

  • Delivery limitations

  • Technical or system errors

  • Other circumstances permitted under applicable law

If we cancel an order for which payment has already been received, the applicable amount will be refunded through the relevant payment method or process.

7. Payment

We may offer payment options such as online payment, UPI, debit card, credit card, net banking, wallets, or other payment methods supported by our payment partners.

Payment processing may be handled by third-party payment service providers.

We do not guarantee the uninterrupted availability of any particular payment method.

You agree to provide accurate payment and billing information and confirm that you are authorized to use the payment method provided.

8. Shipping and Delivery

AK Fashion Mahal currently ships only within India.

Delivery timelines displayed on the website are estimates and may vary depending on:

  • Delivery location

  • Product availability

  • Courier/logistics partner

  • Weather or natural events

  • Public holidays

  • Transportation disruptions

  • Other circumstances beyond our reasonable control

We are not responsible for delays caused by circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address and contact information.

If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional delivery charges or other applicable arrangements may apply.

9. Order Cancellation

Order cancellation may be permitted only before the order has been processed or shipped, subject to our cancellation policy.

Once an order has been shipped, cancellation may no longer be possible.

If you wish to cancel an order, please contact our support team as soon as possible with your order details.

10. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

Products may be eligible for return or exchange only when they meet the conditions specified in our Return & Refund Policy.

We reserve the right to reject a return or exchange that does not meet the applicable requirements.

11. Damaged or Incorrect Products

If you receive a product that is damaged, defective, incorrect, or otherwise does not match your order, please contact us within the timeframe specified in our Return & Refund Policy.

We may request photographs, videos, order details, packaging information, or other information to verify the issue.

After verification, we may provide an appropriate resolution in accordance with our applicable policies.

12. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You are responsible for activities performed through your account.

Please notify us immediately if you believe that your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized activity, or violation of these Terms & Conditions.

13. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our website, server, database, or systems.

  • Introduce malicious software, viruses, or harmful code.

  • Interfere with the normal operation of the website.

  • Copy, reproduce, distribute, or exploit website content without permission.

  • Use automated systems to scrape or collect website information without authorization.

  • Submit false, misleading, fraudulent, or unlawful information.

  • Use another person’s account or payment information without authorization.

We reserve the right to restrict or terminate access to the website where necessary.

14. Intellectual Property

All content available on our website, including but not limited to:

  • Brand name and logo

  • Product photographs

  • Product descriptions

  • Graphics

  • Website design

  • Text

  • Videos

  • Icons

  • Layout

  • Software and other materials

may be owned by or licensed to AK Fashion Mahal and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

15. User Reviews and Content

If you submit product reviews, comments, photographs, feedback, or other content to our website, you confirm that:

  • The content is truthful and not misleading.

  • You have the right to submit the content.

  • The content does not violate any applicable law or third-party rights.

  • The content does not contain offensive, abusive, defamatory, or unlawful material.

By submitting content, you grant us permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms & Conditions or applicable law.

16. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, social media integrations, and other technology providers.

These third-party services may operate under their own terms and privacy policies.

AK Fashion Mahal is not responsible for the policies or practices of third-party services that are outside our reasonable control.

17. Promotional Offers and Discounts

From time to time, we may offer discounts, coupons, promotional codes, or other offers.

Promotional offers may be subject to additional terms, including:

  • Validity period

  • Minimum purchase requirements

  • Product restrictions

  • Usage limits

  • One-time-use restrictions

  • Customer eligibility

We reserve the right to modify or withdraw promotional offers where permitted by applicable law.

18. Limitation of Liability

To the extent permitted by applicable law, AK Fashion Mahal will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.

19. Force Majeure

We will not be responsible for delays or failure to perform our obligations caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fire

  • Epidemics or pandemics

  • War

  • Government restrictions

  • Strikes

  • Transportation disruptions

  • Internet or technology failures

  • Courier or logistics disruptions

  • Other unforeseen circumstances

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Please review our Privacy Policy before using our website or placing an order.

21. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms & Conditions are published on our website, unless otherwise stated.

Your continued use of the website after changes are published means that you accept the updated Terms & Conditions.

22. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable Indian law.

23. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us through our Contact Us page.

Business Name: AK Fashion Mahal

Country: India

Shipping: India only

Website: https://akfashionmahal.com/

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