Shipping Policy
Last Updated: 09th August 2026
At AK Fashion Mahal, we aim to provide a smooth and reliable delivery experience for every order. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. Shipping Availability
AK Fashion Mahal currently ships products only within India.
We do not currently offer international shipping.
Orders can be delivered to eligible residential and commercial addresses within India, subject to courier service availability for the provided PIN code.
2. Order Processing
Orders are generally processed after successful payment confirmation.
We aim to process and dispatch orders within [1–3 business days] from the date of order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may be longer during:
Sales and promotional periods
Festivals and holidays
High-demand periods
Unexpected operational disruptions
3. Delivery Time
Once your order has been dispatched, the estimated delivery time is generally [3–7 business days], depending on the delivery location and courier service.
Delivery times may vary based on:
Your PIN code and location
Courier availability
Weather conditions
Public holidays
Transportation disruptions
Unexpected operational circumstances
The estimated delivery time is not a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
We may occasionally offer free shipping promotions subject to the applicable terms and conditions.
Shipping charges may vary depending on factors such as order value, delivery location, product type, or promotional offers.
5. Order Tracking
Once your order has been shipped, we may provide you with a tracking number or tracking link through email, SMS, WhatsApp, or other available communication methods.
You can use the tracking information to check the status of your shipment through the applicable courier service.
Tracking information may take some time to become active after dispatch.
6. Delivery Address
Customers are responsible for providing accurate and complete delivery information at checkout.
Please carefully verify:
Full name
House/flat number
Street/locality
City
State
PIN code
Mobile number
AK Fashion Mahal will not be responsible for delivery issues caused by incorrect, incomplete, or inaccurate information provided by the customer.
If a shipment is returned to us because of an incorrect address, unavailable recipient, repeated failed delivery attempts, or other reasons attributable to the customer, additional shipping charges may apply for re-delivery, where applicable.
7. Failed Delivery Attempts
Our delivery partners may make multiple attempts to deliver your order.
A delivery may fail if:
The recipient is unavailable
The address is incorrect or incomplete
The provided phone number is unreachable
The recipient refuses the shipment
The location is inaccessible
The courier is unable to complete delivery for operational reasons
If an order is returned to AK Fashion Mahal after unsuccessful delivery attempts, please contact our support team for further assistance.
8. Delayed Deliveries
While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:
Severe weather
Natural disasters
Public holidays
Festivals
Strikes
Transportation disruptions
Courier operational issues
Government restrictions
Unexpected events
If your order is significantly delayed, please contact our customer support team with your order number so that we can assist you.
9. Damaged Packages
If your package appears visibly damaged, opened, tampered with, or otherwise compromised at the time of delivery, we recommend that you:
Inspect the package before accepting it, where possible.
Take photographs or videos of the package and any visible damage.
Contact AK Fashion Mahal as soon as possible.
Keep the original packaging and product until the issue is resolved.
If the product itself is damaged or incorrect, please refer to our Return & Refund Policy for the applicable process and eligibility requirements.
10. Partial or Missing Items
If you receive an order with missing products or items that do not match your order, please contact us as soon as possible with:
Order number
Product details
Photographs/videos, if requested
Packaging information, if available
We may investigate the issue with our fulfilment or shipping partners before providing an appropriate resolution.
11. Cash on Delivery
If Cash on Delivery (COD) is available on our website, additional conditions may apply.
COD availability may depend on:
Delivery PIN code
Order value
Product availability
Courier service availability
Other operational factors
AK Fashion Mahal reserves the right to restrict or discontinue COD availability at any time.
12. Multiple Products in One Order
If an order contains multiple products, they may be shipped together or separately depending on product availability, warehouse processing, and logistics arrangements.
If products are shipped separately, you may receive separate tracking information.
13. Shipping Partners
We may use third-party courier and logistics providers to deliver orders.
Once an order is handed over to the shipping partner, delivery is subject to the courier’s operational network and applicable service conditions.
We work with our logistics partners to resolve delivery-related issues as reasonably possible.
14. Changes to Shipping Information
If you need to change your delivery address after placing an order, please contact our support team as soon as possible.
Address changes may not be possible after the order has been processed or shipped.
AK Fashion Mahal cannot guarantee that an address change request can be accommodated.
15. International Shipping
AK Fashion Mahal currently does not provide international shipping.
All orders placed through our website must have an eligible delivery address within India.
16. Contact Us
If you have questions regarding shipping, delivery, tracking, or your order, please contact us through our Contact Us page.
Please keep your order number available when contacting our support team.
Business Name: AK Fashion Mahal
Shipping Region: India only
Website: https://akfashionmahal.com/